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FAQ backup

How to place my order?

Once you've place all your products in the shopping cart ("Basket"), you'll see shipping options at the bottom ("Carriage possibility"). Please mark the "Registered Mail" option (the option "Česká pošta" is available only for orders paid in CZK and shipped within the Czech Republic). Then, on the right side, please mark the "Paypal" option and press the "ORDER NOW" button. You'll be redirected to the Paypal site to make the payment.

How long does it take to have my clothes made?

All the models are made to order. This means that I will start working on your item only after the order is placed, depending on your fabric choices and size.

It usually takes me about 2 weeks to finish your clothes and have them ready to ship. Then the delivery time depends on your destination (see section Shipping). 

The only items that are already made and are ready to ship within 1-3 days are the items listed in section "Sale". These items can't be customized and are made in fabric and size specified in each listing.

What are the shipping rates?

Shipping is calculated by approximate weight of all the finished clothes together. You can see the exact amount once you place the merchandise in the shopping cart. For estimated delivery times, shipping costs and additional information, please see the section "Shipping".

Can I order a customized size?

With online ordering, I do custom sizes only for bottoms (skirts, pants, leggings, capris and shorts). For the tops and dresses, there are only general sizes available. The woman's body varies greatly, especially in the upper part. And each of us has a very specific idea of what suits or doesn't suit us and what type of neckline etc. we feel or don't feel good at. That's why I don't do customizing of the upper body clothes online. I think, in many cases, it's quite necessary for the lady to try on the piece and see if she feels comfortable in it. However, if you have the opportunity to come to Brno or see me somewhere else at a dance festival, I'll be happy to meet you and work with you in person.

Do I have to send you my measurements?

No, you don't. You can choose one of the general sizes (please check the specifications - sizing might be different from what you are used to). BUT if you do send me your exact measurements, chances are your clothes will fit you better. Plus - there's no extra charge ;)

How can I send my measurements?

First, please check the instructions on How to measure. When placing your item to the shopping cart, choose "Custom Size" from the drop-down menu. Once you're in the shopping cart, there will be a box for your notes for each product - please write your measurements there. If this doesn't work, place your order with "Custom Size" and send me your measurements in an email.

Can ?

With.

How ?

First.

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First.

 

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